Get It Done Right The “First Time”!

    Basement Pros Wilmington Delaware What’s a homeowner to do when searching for a quality waterproofing contractor? Unfortunately, some homeowners have been subjected to inaccurate information by inexperienced or poorly trained personnel, or they have received estimates that are grossly overpriced by companies that utilize commissioned sales people and outside sub contractors.

    The most common complaints reported by homeowners are:
    “They were very high pressure sales, and we later found out that we paid way too much!”
    “The quality of work was not what was promised, our basement still leaks and we can’t get them to come back and fix it!”

Confused or Intimidated? Dont Be!

    Basement Pros Wilmington Delaware Do your research and make sure you are consulting with an industry professional.

    An average basement waterproofing system should cost in the thousands, not the tens of thousands!

    Ask if the company utilizes sub contractors and if the person you are meeting with is a commissioned sales person, if not, ask them if they put it in writing?

    Most companies offer a lifetime warranty? If so, great! But what is their service call record like, will they be around to stand behind the warranty?

    Is their installation crew required to go through a certification program in foundation waterproofing?

    Look for a company that supplies verifiable references, only ask for minimal deposits (usually no more than 10%), guarantee your 100% satisfaction before final payment, have a written detailed warranty and a proven track record of success.

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Basement Pros Earns Coveted Angie’s List Super Service Award

    Basement Pros has been awarded the prestigious 2011 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the businesses rated on the nation’s leading provider of consumer reviews on local service and health providers.

    Only a fraction of the businesses on Angie’s List can claim the sterling service record of being a Super Service Award winner because we set a high bar, said Angie’s List Founder Angie Hicks. The fact that Basement Pros can claim Super Service Award status speaks volumes about thier dedication.


    Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their clients and abiding by Angie’s List operational guidelines.

    Ratings are updated daily on Angie’s List, but members can find the 2011 Super Service Award logo next to business names in search results on AngiesList.com.


    “We are extremely honored and very proud to be a recipient of such a distinguished award, we work hard at providing all of our customers with the highest level of quality, service and workmanship.”
    Mike Ward, Operations Director, Basement Pros

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